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COVID-19 Awareness and Information

We are here to help: Member Assistance 

If you are experiencing financial hardships due to the current crisis, please reach out to us for assistance at 360-435-5400
or 1-877-601-0000.

Skip Payments
  • Members with loans may be eligible to skip their payments for free.  We are waving the usual fee during the pandemic crisis. Please contact us for more information.
  • Members with a Visa may be eligible to skip May and June payments. Your statement will show a minimum payment due of "none" if so, you may skip your payment with no fee, no need to contact us.
Emergency Relief Loan

To help cover emergency expenses we are offering an Emergency Relief Loan:

  • Borrow up to $2,500.00
  • 2.99% apr for the life of the loan
  • No payment for up to 90 days
2.99% apr Visa Balance Transfer

Use your credit card to consolidate your payments or to transfer your higher rate credit card balances. 2.99% apr for 12 months with no balance transfer fee. Plus, you will receive double ScoreCard Reward points for the transfer amount. You may contact us, or log into Online Banking choose Visa EZcard/Account Services/Balance Transfer.

Update: Effective March 18, 2020

Branch operations are temporarily moving to drive-up only. Our call center will continue to be available during regular business hours.

After serious consideration, and review of the latest information from the CDC and the Governor's Office, we have made the decision to temporarily move our branch operations to drive-up only.  

If a situation calls for direct interaction with a staff member, or you need to access your safety deposit box, please contact us and we will make an appointment.

March 9, 2020

With the coronavirus (COVID-19) becoming more active in our area, we want to reassure you that MCCU is following the Centers for Disease Control (CDC) guidelines to appropriately respond to this potential public health threat. 

Our plan is to maintain a safe environment for members who visit our branches, and we expect to keep regular business hours at our locations and Call Center. In the event we do need to adjust our hours or close a location, we will provide notice via our website.

Online, Mobile, and Telephone Banking remain available for members. Visit our Account Services page for additional details. 

Both branches have a night-drop where you can drop off deposits or payments. You can also get cash with free access at up to 30,000 CO-Op network ATMS. Learn more here.

We encourage you to follow the CDC's recommendations for preventing the spread of this and other infectious viruses including regularly washing your hands and staying home if you are ill.  

If you need to contact a MCCU representative, please call 877-601-0000. You may also send us a secure message using Messages in MCCU Online Banking.